/* Scoped to the enabled Louie panel; the legacy concierge is unchanged. */
.concierge-widget.louie-widget { z-index: 1100; }
#conciergePanel.louie-ui {
  width: min(440px, calc(100vw - 32px)); height: 660px;
  max-height: calc(100dvh - 112px - env(safe-area-inset-top));
  color: var(--text, #292824); background: var(--ivory-alt, #f4f2ed);
}
.louie-ui [hidden] { display: none !important; }
.louie-ui .concierge-header { padding: 16px 18px; gap: 8px; flex-shrink: 0; }
.louie-ui .concierge-header-left { flex: 1; min-width: 0; gap: 10px; }
.louie-ui .concierge-header-left img { filter: brightness(0) invert(1); }
.louie-ui .concierge-msg-bubble code { font-size: .92em; background: #00000007; padding: 1px 3px; }
.louie-ui .concierge-header-title { font-size: 1.1rem; }
.louie-ui .concierge-header-status { font-family: var(--font-body); font-size: 11px; letter-spacing: .025em; margin-top: 5px; }
.louie-ui .concierge-header-status::before { content: ''; width: 6px; height: 6px; border-radius: 50%; background: #8d887c; }
.louie-ui .concierge-header-status[data-ready="true"]::before { background: #88a483; }
.louie-header-actions { display: flex; gap: 2px; }
.louie-header-button { appearance: none; width: 40px; height: 44px; padding: 0; border: 0; background: none; color: var(--ivory); font: 23px var(--font-body); cursor: pointer; }
.louie-header-button:hover { background: #ffffff12; }
.louie-ui .concierge-close { min-width: 36px; }
.louie-menu { position: absolute; right: 16px; top: 76px; z-index: 5; width: 210px; padding: 6px; background: #fff; border: 1px solid var(--sand-light, #d6cdb9); box-shadow: 0 12px 32px #0002; }
.louie-menu-item { display: block; width: 100%; min-height: 44px; border: 0; background: none; padding: 10px 14px; text-align: left; color: #292824; font: 14px var(--font-body); cursor: pointer; }
.louie-menu-item:hover, .louie-menu-item:focus-visible { background: var(--ivory-alt, #f4f2ed); }
.louie-view-header { display: flex; align-items: center; gap: 18px; padding: 16px 20px; border-bottom: 1px solid var(--sand-light, #d6cdb9); background: var(--ivory, #faf9f6); flex-shrink: 0; }
.louie-view-header h2 { margin: 0; font: 24px var(--font-heading); font-weight: 400; }
.louie-controls { flex: 1; min-height: 0; overflow-y: auto; overscroll-behavior: contain; padding: 20px; }
.louie-ui .concierge-messages { min-height: 0; overscroll-behavior: contain; padding: 20px; gap: 18px; }
.louie-ui .concierge-msg { max-width: 94%; flex-shrink: 0; }
.louie-ui .concierge-msg-bubble { overflow-wrap: anywhere; white-space: pre-wrap; font-size: 14px; line-height: 1.6; padding: 13px 16px; }
.louie-ui .concierge-input-area { flex-shrink: 0; padding: 16px; background: var(--ivory, #faf9f6); gap: 0; }
.louie-ui .concierge-input { min-width: 0; font-size: 14px; }
.louie-empty { width: 100%; padding: 44px 12px; text-align: center; box-sizing: border-box; }
.louie-empty h3 { margin: 0 0 12px; font: 26px var(--font-heading); font-weight: 400; }
.louie-empty p { max-width: 290px; margin: 0 auto; color: #706c62; font-size: 14px; line-height: 1.65; }
.louie-ui p { overflow-wrap: anywhere; }
.louie-muted { color: #706c62; font-size: 13px; line-height: 1.6; margin: 0 0 18px; }
.louie-row { padding: 17px 0; border-bottom: 1px solid var(--sand-light, #d6cdb9); }
.louie-row:first-child { padding-top: 0; }
.louie-row-title { margin: 0 0 7px; font-size: 15px; line-height: 1.55; white-space: pre-wrap; }
.louie-meta { margin: 5px 0 10px; color: #777268; font-size: 11px; line-height: 1.5; }
.louie-actions { display: flex; flex-wrap: wrap; gap: 8px; margin-top: 12px; }
.louie-button { appearance: none; display: inline-flex; align-items: center; justify-content: center; min-height: 40px; padding: 9px 14px; border: 1px solid var(--sand-light, #d6cdb9); background: #fff; color: #35332d; font: 12px var(--font-body); line-height: 1.4; cursor: pointer; text-decoration: none; box-sizing: border-box; }
.louie-button:hover { background: #eae5da; }
.louie-primary { background: var(--dark, #151515); border-color: var(--dark, #151515); color: #fff; }
.louie-primary:hover { background: #37352f; }
.louie-conversation { display: block; border: 0; padding: 0 0 7px; background: none; width: 100%; color: #282620; font: 15px var(--font-body); text-align: left; cursor: pointer; line-height: 1.55; overflow-wrap: anywhere; min-height: 36px; }
.louie-conversation:hover { text-decoration: underline; text-underline-offset: 4px; }
.louie-form { padding: 16px; margin: 14px 0 4px; border: 1px solid var(--sand-light, #d6cdb9); background: #fff; }
.louie-form h3, .louie-group > h3 { font: 20px var(--font-heading); font-weight: 400; margin: 0 0 14px; }
.louie-form label { display: block; font-size: 12px; line-height: 1.5; margin: 12px 0; }
.louie-form :is(input, textarea) { display: block; width: 100%; box-sizing: border-box; margin-top: 6px; padding: 10px; border: 1px solid #bbb09b; border-radius: 0; background: var(--ivory, #faf9f6); color: #292824; font: 14px var(--font-body); min-height: 44px; }
.louie-form textarea { resize: vertical; min-height: 100px; }
.louie-form-error { color: #953d2b; font-size: 13px; line-height: 1.5; }
.louie-group { padding: 0 0 22px; margin-bottom: 24px; border-bottom: 1px solid var(--sand-light, #d6cdb9); }
.louie-group:last-child { border-bottom: 0; margin-bottom: 0; }
.louie-danger-zone > h3, .louie-danger-link { color: #913e30; }
.louie-danger { color: #fff; background: #913e30; border-color: #913e30; }
.louie-danger:hover { background: #723124; }
.louie-status { font-size: 12px; padding: 10px 18px; background: #ece7dc; flex-shrink: 0; }
.louie-stop { align-self: center; margin: 8px; flex-shrink: 0; }
.louie-older { align-self: center; }
.louie-ui :is(button, input, textarea, a):focus-visible { outline: 2px solid #755847; outline-offset: 3px; }
.louie-ui button:disabled { opacity: .45; cursor: default; }
@media (max-width: 540px) {
  #conciergePanel.louie-ui { width: calc(100vw - 24px); max-height: calc(100dvh - 96px - env(safe-area-inset-top)); }
  .louie-ui .concierge-header { padding: 12px; }
  .louie-ui .concierge-header-left img { display: none; }
  .louie-controls { padding: 16px; }
  .louie-view-header { padding: 12px 16px; }
  .louie-ui .concierge-input, .louie-form :is(input, textarea) { font-size: 16px; }
  .louie-menu { top: 66px; }
}
@media (prefers-reduced-motion: reduce) { .louie-ui, .louie-ui * { animation: none !important; transition: none !important; } }

/* Resident conversation surface: aligned to the activity bar, never clipped above the viewport. */
#conciergePanel.louie-ui {
  position: fixed; inset: auto 24px max(80px, calc(72px + env(safe-area-inset-bottom))) auto;
  width: min(440px, calc(100vw - 32px)); height: min(640px, calc(100dvh - 104px - env(safe-area-inset-top) - env(safe-area-inset-bottom)));
  max-height: none; border: 1px solid var(--resident-line); border-radius: 16px;
  background: var(--resident-paper); box-shadow: 0 16px 54px #24221b26;
  font-family: var(--font-body);
}
#conciergePanel.louie-ui .concierge-header { position: relative; top: auto; min-height: 72px; padding: 12px 14px 12px 20px; background: var(--resident-paper); color: var(--dark); border-bottom: 1px solid var(--resident-line); }
#conciergePanel.louie-ui .concierge-header-left img { display: none; }
#conciergePanel.louie-ui .concierge-header-title { font: 600 18px/1.3 var(--font-body); letter-spacing: 0; text-transform: none; }
#conciergePanel.louie-ui .concierge-header-status { font: 400 12px/1.4 var(--font-body); color: var(--resident-soft); letter-spacing: 0; margin-top: 3px; }
#conciergePanel.louie-ui :is(.louie-header-button,.concierge-close) { width: 40px; min-width: 40px; height: 44px; border-radius: 8px; color: var(--resident-soft); font-size: 22px; }
#conciergePanel.louie-ui .louie-new-chat { width: auto; min-width: 0; padding: 0 10px; font: 500 13px/1.4 var(--font-body); white-space: nowrap; }
#conciergePanel.louie-ui .louie-header-actions,#conciergePanel.louie-ui .concierge-close { flex-shrink: 0; }
#conciergePanel.louie-ui :is(.louie-header-button,.concierge-close):hover { background: #eeeae2; color: var(--dark); }
#conciergePanel.louie-ui .concierge-messages { background: var(--resident-paper); padding: 22px 20px; gap: 22px; scrollbar-gutter: stable; }
#conciergePanel.louie-ui .concierge-msg { max-width: 100%; }
#conciergePanel.louie-ui .concierge-msg-bubble { font: 400 15px/1.65 var(--font-body); letter-spacing: 0; color: var(--dark); }
#conciergePanel.louie-ui .concierge-msg-ai .concierge-msg-bubble { border: 0; background: transparent; padding: 0; }
#conciergePanel.louie-ui .concierge-msg-user { max-width: 88%; }
#conciergePanel.louie-ui .concierge-msg-user .concierge-msg-bubble { border: 0; border-radius: 16px 16px 4px 16px; padding: 10px 15px; background: #eeeae2; color: var(--dark); }
#conciergePanel.louie-ui .louie-receipt { font: 400 12px/1.5 var(--font-body); color: var(--resident-soft); max-width: 100%; padding: 0; }
#conciergePanel.louie-ui .louie-receipt summary { cursor: pointer; width: fit-content; padding: 7px 10px; border-radius: 8px; background: #edf1e9; color: #435b40; }
#conciergePanel.louie-ui .louie-receipt p { padding: 10px 0 0; overflow-wrap: anywhere; }
#conciergePanel.louie-ui .concierge-input-area { padding: 14px; border-top: 1px solid var(--resident-line); background: var(--resident-paper); gap: 8px; align-items: center; }
#conciergePanel.louie-ui .concierge-input { min-height: 48px; padding: 11px 13px; border: 1px solid var(--resident-line); border-radius: 10px; background: #fff; color: var(--dark); font: 400 16px/1.5 var(--font-body); box-shadow: none; }
#conciergePanel.louie-ui .concierge-input::placeholder { color: #706c64; font-size: 14px; }
#conciergePanel.louie-ui .concierge-send { width: 44px; height: 44px; min-width: 44px; padding: 0; border-radius: 10px; border: 1px solid var(--dark); background: var(--dark); }
#conciergePanel.louie-ui .concierge-send svg { width: 18px; height: 18px; }
#conciergePanel.louie-ui :is(button,input,textarea,a,summary):focus-visible { outline: 2px solid #7d6943; outline-offset: 2px; }
#conciergePanel.louie-ui .louie-menu { top: 66px; border-color: var(--resident-line); border-radius: 12px; overflow: hidden; }
#conciergePanel.louie-ui :is(.louie-button,.louie-form,.louie-form input,.louie-form textarea) { border-radius: 8px; }
#conciergePanel.louie-ui :is(.louie-empty h3,.louie-view-header h2,.louie-form h3,.louie-group>h3) { text-transform: none; letter-spacing: 0; }
#conciergePanel.louie-ui .louie-empty { padding: 48px 0; }
#conciergePanel.louie-ui .louie-status { margin: 0 14px; padding: 9px 12px; border-radius: 8px; font: 400 13px/1.5 var(--font-body); }
@media(max-width:540px) {
  #conciergePanel.louie-ui { inset: max(12px, env(safe-area-inset-top)) 12px max(80px, calc(72px + env(safe-area-inset-bottom))); width: auto; height: auto; max-height: none; border-radius: 14px; }
  #conciergePanel.louie-ui .concierge-header { padding-left: 16px; }
  #conciergePanel.louie-ui .concierge-messages { padding: 20px 16px; }
  #conciergePanel.louie-ui .concierge-input-area { padding: 12px; }
}
@media(max-width:380px) {
  #conciergePanel.louie-ui .concierge-header { padding-bottom: 30px; }
  #conciergePanel.louie-ui .concierge-header-status { position: absolute; left: 16px; bottom: 10px; white-space: nowrap; }
}

/* Status occupies its own normal-flow row, never covers a message. */
#conciergePanel.louie-ui .louie-composer-status { display:flex; align-items:center; gap:8px; flex-shrink:0; min-width:0; padding:0 16px; }
#conciergePanel.louie-ui .louie-composer-status:has(> [hidden]:only-child) { display:none; }
#conciergePanel.louie-ui .louie-status { position:static; inset:auto; flex:1; min-width:0; max-height:72px; overflow:auto; margin:0; padding:6px 0; border:0; border-radius:0; background:transparent; color:var(--resident-soft); font:400 12px/1.5 var(--font-body); }
#conciergePanel.louie-ui .louie-composer-status:has(.louie-retry-setup:not([hidden])) { flex-direction:column; align-items:flex-start; gap:2px; padding-bottom:8px; }
#conciergePanel.louie-ui .louie-composer-status:has(.louie-retry-setup:not([hidden])) .louie-status { flex:none; width:100%; }
#conciergePanel.louie-ui .louie-stop,#conciergePanel.louie-ui .louie-voice-cancel { margin:0; padding:6px; min-height:36px; font-size:12px; background:transparent; border:0; }
#conciergePanel.louie-ui .louie-confirmation { padding:16px; border:1px solid var(--resident-line); border-radius:12px; background:var(--resident-paper, #fff); }
#conciergePanel.louie-ui .louie-confirmation h3 { margin:0 0 10px; font:600 15px/1.4 var(--font-body); text-transform:none; letter-spacing:0; }
#conciergePanel.louie-ui .louie-confirmation p { margin:6px 0; white-space:pre-wrap; font:400 13px/1.55 var(--font-body); }
#conciergePanel.louie-ui .louie-confirmation-consent { display:flex; align-items:flex-start; gap:8px; margin:12px 0; font:400 13px/1.55 var(--font-body); }
#conciergePanel.louie-ui .louie-confirmation-consent input { flex:0 0 auto; width:16px; height:16px; margin:3px 0 0; }
#conciergePanel.louie-ui .concierge-mic { display:inline-flex; align-items:center; justify-content:center; flex:0 0 40px; width:40px; height:44px; border:0; border-radius:10px; background:transparent; color:var(--resident-soft); }
#conciergePanel.louie-ui .concierge-mic.recording { background:#f6e5e0; color:#8f3f31; }
#conciergePanel.louie-ui .concierge-mic svg { width:22px; height:22px; fill:currentColor; }

#conciergePanel.louie-ui textarea.concierge-input { resize:none; overflow-y:auto; min-height:48px; max-height:120px; box-sizing:border-box; }

/* Transcript updates keep existing bubbles in place; never replay entry fades. */
#conciergePanel.louie-ui .concierge-msg { animation: none; }

#conciergePanel.louie-ui .louie-action-outcome .concierge-msg-bubble{border-left:3px solid #789674;padding-left:14px}
#conciergePanel.louie-ui .louie-action-outcome[data-verified="false"] .concierge-msg-bubble{border-left-color:#a58b53}
#conciergePanel.louie-ui .louie-action-outcome strong{display:block;margin-bottom:8px}
#conciergePanel.louie-ui .louie-superseded-message{font-size:13px;color:var(--louie-muted,#716e66)}
#conciergePanel.louie-ui .louie-superseded-message>summary{cursor:pointer;padding:8px 0}
#conciergePanel.louie-ui .louie-superseded-message .concierge-msg-bubble{margin-top:8px}
#conciergePanel.louie-ui .louie-confirmation-details{font-size:13px;margin:10px 0}
#conciergePanel.louie-ui .louie-confirmation-details>summary{cursor:pointer;font-weight:500;padding:6px 0}
#conciergePanel.louie-ui .louie-action-outcome[data-verified="true"][data-accepted="false"] .concierge-msg-bubble{border-left-color:#a16b4b}